Amazon Prime Video
Localization Producer · Amazon Quick Ambassador
Joined as a contractor in April 2025; converted to full-time in August 2025.
- Built PAL, an internal AI knowledge and workflow system on Amazon Quick. Designed its knowledge structure, response behavior, workflow use cases, training and ongoing iteration.
- Helped reduce new-producer onboarding time by roughly 50% through PAL, the Producer Handbook and structured coaching together, based on a 2026 internal comparison.
- Co-led a QC process overhaul: analyzed 5,000+ quality findings and consolidated 54 error codes into 8 categories. Initial implementation reduced unnecessary flags by 75–90%.
- Developed AI-assisted creative-brief and bid-verification prototypes, and helped colleagues adopt AI and build tools of their own.